Not impressed When we arrived we were greated by the owners very nicely. But the room was a different story: The room had no plates nor cuttlery, you could not even wash you dishes we brought our self. The shower did not have running hot water only warm and it only dribbled out of the shower head, no strong stream. The walls were very thin, so you could hear the next room, especially the snorring. We only stayed for one night, and that was enough.

Welcoming, comfortable and great value Whatever amount of driving hours from Cairns, the welcome and the hospitality were worth the effort. Wonderful hosts, clean and value for money accommodation on the main drag through town. Firm mattress and quiet room gave me the best night's sleep I've had in a very long time as a regular traveller. An appreciated oasis in the middle of this Covid-19 crisis. Would stay there again in a moment. But...you would do best to avoid the fish and chip shop up the road....

bene abbiamo sosta in questo motel di passaggio e l'abbiamo trovato sufficiente per quelle che erano le nostre esigenze, non avrà tutto ma è comodo, silenzioso e decisamente pulito, per noi era una fermata di una botto, bene direi

Very welcoming I stayed for 3 nights to have some much needed time to myself. The room had everything I needed and the motel is a short drive to the city and local shops and walking distance to a choice of food. The managers were wonderful. Very friendly, very accommodating. Highly recommended.

Clean Convenient Cheap Had a good stay. Budget accommodation with a budget price. If your not looking for all the bells and whistles just a clean room/bathroom and bed this property is for you. It has a pool and breakfast if u want it at a small price. Free Wifi included. Undercover parking. Not too noisy as it’s on the main road.

Great room for a family of five. We have booked in to Cool Palms many times and always have found the motel a great place to stay. This time we had family with us and the room for five was great as well. The room is well set out so there is plenty of room. Everything you need is provided. The entire place is spotlessly clean. Probably one of the best value for money of anywhere we have stayed.

Cheap price for the room, but bit noisy due to traffic outside the road We’ve booked through online, got a very cheap price. Room is good enough for me and my partner. Toilet and shower is clean. Wifi access is fast in the room or outside area. Bed is actually very comfortable. Owner is friendly. The only thing that I don’t really enjoy is the noisy traffic out on the busy road. This motel is right next to A1. Just bit noisy as lots of traffic driving pass. Other than that, I really enjoyed my stay.

Good value for money, no complaints! Stayed here for a night before getting up and going to Cape Hillsborough, the couple that own it were really lovely, the room was spacious, clean, good air con, good TV, good shower, perfect for what we wanted! There is a bit of noise from the road as per other reviews but that didn’t really bother us. Would stay again

booked unseen - well priced and excellent in every way the rooms are very clean and spacious - the beds immaculate and the bathroom - impeccably presented - the pool clean and inviting with secure spacious parking close to all amenities and near the show grounds in Mackay - i will allays stay here from here on. i nearly forget - the best ever internet wifi facility

Dont do it You get what you paid for cheap and nasty. Do yourself a favor and paid the extra for something decent. Very noisey. NO Privacy with a curtain across a sliding front door. The bed was terrible and bathroom and whole living area is needs a complete over haul.